54 Ron Boyle Crescent, Carole Park, QLD, 4300 Monday - Friday 8:30am to 4:30pm, Brisbane Time +61 7 3718 5800

Ready-To-Drink Thickened Beverages FAQs

Which cups are suitable for diabetics?

The cups contain added sugar except for the Low-Joule flavours.

Are the cups low GI?

The cups have not been tested for Glycaemic index, however all contain added sugar except for the Low-Joule flavours.

Are the cups vegan?

No.

How should the cups be stored before and after opening?

Store in a cool dry place until opened.

Once opened, cups should be handled and stored according to your site’s Food Safety protocols. Precise recommends the use of the ‘2hr/4hr’ rule for serving vulnerable persons. Refrigerate between serving and discard any leftover product after 24 hours.

Are the cups easy to open?

Yes. Just peel back the foil slowly and remove.

Does the consistency change if I put them in the fridge?

Consistency is temperature dependent and chilling the cups will cause them to thicken slightly. Precise cups are formulated and tested to be IDDSI compliant at both refrigerated temperatures and at 20°C as drinks warm on standing.

Can I freeze the cups and serve like a slurpy?

No. IDDSI compliant drinks cannot contain particulates. However, Precise cups are freeze/thaw stable. Once thawed, they will be at a safe viscosity for consumption.

Can I warm up the water and juice cups?

No. Consistency is temperature dependent and heating the cups will cause them to thin. Precise cups are formulated and tested to be IDDSI compliant at the recommended serving temperature. For cups intended to be served chilled they will remain compliant at both refrigerated temperatures and at 20°C as they warm on standing. For cups intended to be served heated, the beverage will remain compliant over the temperature range 60°C -45°C.

Are the containers recyclable?

Yes. Cups can be recycled as plastic. The foils can also be recycled depending on council regulations.

Is the product gluten/lactose/nut free?

The juices, cordials, waters, black teas and coffees are gluten free, lactose free, nut free, dairy free and soy free.

Can I use a Precise Thick-N Instant pump to make the cup a different viscosity level (ie. level 2 to level 3?

Precise recommend using the correct Ready-To-Drink cup for the management of dysphagia to avoid cross contamination.

Can I add the Precise Ready-To-Drink creamy to food?

Please check with your speech pathologist.

How many Precise Ready-To-Drink cups should I drink per day?

As many as directed by your Healthcare Professional.

How do I store the creamy range?

Store in a cool dry place out of direct sunlight. Once opened, refrigerate at 4°C and use or discard within 24 hours. Once opened store according to your site’s Food Safety protocols.

Can I heat the creamy so that I can serve it as hot chocolate?

No. Consistency is temperature dependent and heating the cups will cause them to thin. Precise cups are formulated and tested to be compliant with the declared IDDSI level at the recommended serving temperature. For cups intended to be served chilled they will remain compliant at both refrigerated temperatures and at 20°C as they warm on standing. For cups intended to be served heated, the beverage will remain compliant over the temperature range 60°C -45°C.

Does heating the Teas and Coffees affect the thickness of the product?

Following the Directions of Use will ensure correct viscosity within the serving temperature range.

Can I reheat the Tea and Coffee again later in the day if it has not been drunk all at once?

Serve at 45°C -65°C. Once opened, drinks should be handled and stored according to your site’s Food Safety protocols. Precise recommends the use of the ‘2hr/4hr rule’ for serving vulnerable persons, refrigerate between serving, and discard any leftover product after 24 hours. Do not heat unopened products more than once.

Do I need to pour the cups into another container to heat in the microwave or do I just remove the foil?

Simply remove foil, and heat as per instructions.

How do I heat up my tea/coffee?

HEATING
For patient safety and to avoid burns recommended heated serving temperature 50°C -60°C.

MICROWAVE

  1. Completely remove foil lid from cup.
  2. Place the cup into microwave oven.
    • 800 watt microwave - heat on high for approximately 50 seconds*. (Still need to validate)
    • 1100 watt microwave - heat on high for approximately 50 seconds*.
    • 1250 watt microwave - heat on high for approximately 50 seconds*.
  3. Stir before serving to ensure even heat distribution and to avoid burns.

* Heating times are approximate only and may vary across different microwave ovens. Heating time may vary for multiple cups.

BAIN-MARIE

  1. Leave foil lids attached to cups.
  2. Place cups into a tray with a small amount of water poured into it.
  3. Reheating takes approximately 30 minutes for a hot Bain-Marie and up to 50 minutes for a cold Bain-Marie.
  4. Stir before serving to ensure even heat distribution and to avoid burns.

RETHERM SYSTEM

  1. Cups are suitable to go in tray or bulk Retherm Systems.
  2. Leave foil lids attached to cups.
  3. Do not overheat.
  4. Cups will take less than 30 minutes to reach serving temperature.

For best results place cup into or decant contents into a mug and heat in retherm and allow to cool to 60°C before serving to patient. Product will be extremely hot.

WARNINGS
Never heat products above 70°C.
Instructions are general Guidelines only. As equipment varies, facilities should determine for themselves the heating requirements necessary to achieve the correct product temperature.